Dendrik answers every enquiry in seconds, day or night, captures the situation once so nobody repeats it, and puts a real person on the phone within minutes. Not a robot deciding a family’s care. A system that makes sure the agency that answered first is yours.
Two care staff on a green studio set with a care plan binder, a pill organiser and a tablet
How this is worked out. The maths: enquiries a month, times the share you miss, times 22 in 100 becoming an admission, times what a client is worth across their first 90 days. The default value is twenty hours a week at the 2026 median rate of $34 an hour, across thirteen weeks, which is roughly $8,800. We use the first 90 days rather than lifetime value because that is the money you can actually point at.
This is an estimate built from the numbers you just set. It is not a promise, and it is not a forecast of what we would recover. Some families who cannot reach you will call again. The figure is here to size what is at stake, and the only way to know your real number is to measure your own line.
Starting positions come from 2026 US in-home care benchmarks: a national median private-pay rate near $34 an hour, with state medians from roughly $25 to $44, and a twenty-hour weekly median plan of care. Move every slider to your reality.
You are not short of referrals. You are losing the ones already calling you.
Your monthly leak, in dollars.
One number, built from your own answers, with the math shown.
Three scores, three verdicts.
Reachability, capture rate, follow-through. You will know exactly which one bleeds.
Your top 3 fixes, ranked by money.
Each one comes with a free do-it-yourself version.
A 7-day plan.
Specific enough to run without ever talking to us.
After hours, your customers hit voicemail.
Most inquiries wait hours for a reply.
Quotes get chased. That one is working.
A sample. Yours is built from your own answers, on screen instantly.
Not a script and not a testimonial. A real call you can play right now, before you give us a single detail about your business.
First ring at 3pm or 3am, books the job, never puts anyone on hold. That agent is Dendrik's front desk.
"If that call doesn't convince you, nothing we write on this page should."Founder, Dendrik
Hear it answer a family enquiryDendrik handles the repetitive intake work across your inbound channels, then sends the conversations that need judgment to your team.
Scattered points, each answered by a ripple the instant it arrives.Trained on your service area, your levels of care, your rates and who you can take. It never gives care advice and never decides anything clinical.
“You have reached us, and I can help. Tell me a little about your mum.”
Shapes passing through a narrow gate, some through, some set aside.Who needs care, the hours, the discharge date, mobility, who is paying and what the family is most worried about. Written down before your team calls back.
“And is she coming home from hospital, or is this care at home from now on?”
A calendar filling with booked slots, one after another.Not Monday. It offers a callback window from your intake team's calendar and confirms it, so the family knows exactly when they will speak to somebody.
“Our care manager will call you back within the hour. Is this number best?”
A pulse travelling along a line and lighting up the node at the far end.A fall, a safeguarding concern, a family that is not coping tonight. It says what to do first, then hands to a person mid-call.
“If she has fallen and cannot get up, please call 911 first. I will stay with you.”
Five stars filling with light, one by one.Applicant calls and family enquiries are told apart before anyone picks up, and each goes where it should. Your intake person stops being a part-time recruiter.
“That is a great fit for our recruiting team. Let me take a few details.”
Answer 15 questions and get your estimated monthly leak, three operating scores and the highest-value fixes to make first.
Calculate my monthly leak →Illustrative examples, not client recordings. Names, times and outcomes are invented to show how the handoffs work. Yours are built around your roster, your service area and your rules.
The most valuable call of the week arrives at the exact moment your office empties. She has four agencies on her list and about ten minutes.
The referral went to the agency that was reachable at 4:45 on a Friday, which is the only thing that separated you from the other three.
Not an emergency. Just a daughter at the end of a very long day, deciding tonight whether to call an agency or her brother.
She spoke to a human being when it mattered, the next morning rather than the next week, and she never had to tell the story twice.
Your best hire and your best referral are dialling the same number, and whichever one your intake person picks up, the other is being lost.
The hire and the admission both survived a minute in which, on any other day, one of them would have rung out.
The call Dendrik must not keep. It says the one thing that matters first, then puts a person on the line without hanging up on her.
The call that genuinely needed a person got one in under ninety seconds, and no AI attempted to make a care decision.
Nobody said no. They said they would think about it, and then a week passed while everybody was busy being busy.
The enquiry that would have gone cold by the weekend converted, because one follow-up surfaced the objection nobody would have asked about.
1Take the 3-minute assessment (or call the demo line first if you haven't). Instantly see your score and the three leaks costing you the most, based on your own answers.
2A no-pressure call that walks through your Blueprint and hands you the fixes, whether you ever hire us or not. You leave with a plan either way.
3Only if you accept an offer. We study your business up close, your persona and tone, your escalation rules, your busiest channels, and design a front desk tailored to you. Not a template you configure yourself.
4We go live, then keep tuning against your real numbers: response speed, bookings, recovered revenue, month after month. The system gets sharper the longer it runs.
You do not need another lead source. You need to stop losing the enquiries already reaching your business.
Eight things, once. Like a plan of care, everything after is built from them.
Every inbound enquiry gets a response, then a next step.
Dendrik carries the configuration, integrations, testing, monitoring and optimisation. You keep your calendars, accounts, business information and escalation rules, and you approve every rule before launch.
Dendrik does not guess, does not act outside your approved conditions and does not pretend to be human. When it does not know, it hands the conversation to your team.
Your intake line should never be the reason a referral goes somewhere else.
If it does not, your monthly retainer stays waived until it does.
An enquiry counts as handled when it is:
An enquiry does not count against the guarantee when your own rules require a person to take over. Handing a family to your care team is the design, not a failure of it, and Dendrik never gives care advice or makes a clinical judgement.
We measure the result from your live enquiry data, not from a survey or a subjective review.
Effective from go-live. Reviewed monthly.
Illustrative examples of a first month, not named clients. Real results replace them as owners sign off.
A discharge planner told me last year she had stopped calling us first because she could never get through on a Friday. That was the most expensive sentence anyone has said to me. Now every enquiry is answered and my intake nurse calls back inside ten minutes, with the situation already written down.
“Applicant calls and family calls finally stopped fighting over the same line. My intake person is not a part-time recruiter any more.”
“Families do not have to repeat the whole story to us any more. It is captured before we call them back, and you can hear the relief.”
“I was worried it would feel cold to a family in crisis. It answers, it is kind, and then a real person rings. That was the compromise I needed.”
“Two hospital case managers have said we are the easiest to reach. That is new.”
Neither are we. It is built to hand over, not to handle. It answers so the call is never lost, captures the situation so nobody has to repeat it, and gets a real person on the phone in minutes instead of on Monday. The family still speaks to your team. They just speak to them sooner.
That is exactly the problem it solves first. Applicant calls and client enquiries are separated before anyone picks up, so your intake person stops being a part-time recruiter and both jobs stop being done badly.
Any system touching health information needs the paperwork to match. We give you our data handling and the relevant agreements in writing before you commit to anything, so your compliance review is based on documents rather than promises.
Free, always. No credit card, no trial that flips into a charge. The assessment and your Blueprint cost nothing, and the do-it-yourself fixes inside it are yours whether we ever speak or not.
Yes. Play the demo above and judge for yourself. It's the same system we deploy for clients, answering as our own front desk. We wouldn't trust our own calls to it if it couldn't handle yours.
It's trained on your business and speaks in your tone, not a script. Most customers only notice one thing: they got an answer instantly instead of voicemail. Don't take that on faith, play the demo and decide with your own ears.
Then you're ahead of most. But great staff still sleep, take lunch, and handle one call at a time. The assessment measures exactly what slips through in those moments, and it's usually more than owners expect. If the number comes back small, you've lost 3 minutes.
No. It answers the number you already have and books into the calendar you already use. The system fits around how you work today, not the other way around.
Most builds go live within one to two weeks of the advisor call. The time goes into personalization: your tone, your FAQs, your escalation rules. It's built around you, not switched on from a template.
The assessment is completely self-serve. The follow-up call is optional, and you book it only if you want to walk through your Blueprint together. Worst case, you leave the call with a clearer plan and buy nothing.
Every build is scoped to your business, so there's no rate card to paste here. Two things are always true: the assessment, the Blueprint, and the advisor call are free, and you'll hear an exact figure on that call before you decide anything. If the math doesn't beat the leak, don't buy.
It's built to hand off, not bluff. The moment a conversation goes past your rules, an emergency, a VIP, anything unusual, it escalates to a human with full context. And every build gets tuned against real conversations, month after month.
Your answers are never sold and never shared for anyone's marketing. They're used for exactly one thing: building your Blueprint. Details are in our Privacy Policy in the footer.
You tell us what you want more of.
Not a discovery interrogation. Just what “fixed” looks like for you.
We name the leak costing you most.
Your Blueprint, read together, straight to the biggest number on it.
You see what it cost you last year.
Your numbers, not ours. Most owners have never heard this said out loud.
You get the fixes. Free. On the call.
Do them yourself that afternoon. Nothing to sign, they are yours.
Only if it fits, what we’d build.
If the math doesn’t beat your leak, we say so.
Referrers form the habit once. Every week you are unreachable on a Friday afternoon teaches a discharge planner to start further down her list, and that habit takes far longer to undo than to cause.
